FAQ

How do we use our time?
There are lots of options. You can spend the time at your home resort; you can exchange your time to another resort; you can exchange your time for a different time at your home resort; or you can deposit it for use next year. Believe it or not, you can even use next year's week this year.

How do we go about using one of the options?
Everything begins with a reservation and confirmation. If you own floating time, you first need to make a reservation with Trading Places International. They'll send you a confirmation. If you own fixed time, you need to contact Trading Places International and receive a confirmation before using, exchanging, or renting your week.

What if we want to exchange for another week, at or at another resort?
You need to contact Trading Places International or one of the other exchange companies and deposit your reservation with them. If you are going to another Trading Places resort, you can deposit your time with them at the same time you make your reservation.

Do we have to know which resort we want to exchange into at the time we deposit?
No. But, just like making your reservation, the earlier you request a specific location, the more likely you are to get it.

What if we can't get a reservation (floating week owners) at our home resort for the time of year we want to be there?
Just make a reservation for whatever time is available and then give it to TPI or another exchange company and ask for an internal exchange. That's when you exchange one time period at your Home Resort for a different time at that same resort.

Sometimes we can't take a vacation and other times we can take more than one week. Is there anything we can do about that?
There sure is. Through TPI or other exchange company you can save this year's week and use it next year along with that year's week. Or, you can use next year's week along with this year's. Also, don't forget you can often rent additional time at the resort where you're staying. It's a great way to extend your vacation. And, sometimes you can get better flight arrangements by traveling on a different day. If you do, just rent the additional time you need.

What if we can't use our reserved week at all? Can we carry it over to next year?
No. At least, not without giving it to an exchange company like Trading Places first. They can accrue it for you and allow you to use it within the next two years.

Can we use only part of our week?
You can't reserve just part of a week. You must reserve a full seven days for each week of use, but you may be able to exchange a three or four day portion of your reserved time depending on the exchange company's rules. Of course, the number of days you actually stay is up to you, but you will be considered to have used all of whatever you reserved or exchanged.